Frequently Asked Questions

After any order in the store or badge request, your visitor area is automatically created.

This personal space allows you to :

• Track your orders online
• Print your badges
• Request invitation letters (visa) for your badges
• Finalize an unfinished (or pending) order

For security reasons, the exhibition team cannot give you your password by phone or e-mail.

We invite you to click on the link "Forgot my password" on the home page of your visitor area.

You can already fill in this form to be notified when tickets for the 2026 edition are available: https://dweb.typeform.com/to/pGzt9F6C

Click here to request your badge: https://dweb.typeform.com/to/pGzt9F6C

A badge is personal and nominative, it cannot be modified once ordered. Any order placed is final.

Yes, the badge ordered online allows you direct access to the show and is valid for the entire show. Present it at the entrance of the show and you will avoid the queues.

You can access the show by presenting your badge on an electronic device like your mobile phone.

After completing and validating the "Badge request" form, you will receive a summary by e-mail. However, if this summary does not appear in your mailbox:

• Make sure that the summary containing your badge has not been identified as spam.
• Did you enter the correct email address when filling out your entry form?
• Also, make sure you have completed the process. You may not have completed your order. In this case, check your mailbox: an e-mail to create your personal account has been sent to you. Connect to your personal space to finalize your order.

The access badge is in PDF format. If you have difficulties to open it, we recommend you to download the latest version of Adobe Reader.

The invitation card to the show is valid online, you must request your badge using the invitation code on the paper card. You can also register at the entrance of the show, but we recommend you to do it in advance and online to avoid queues on the D-day.

You can check accommodation offers close to Paris Expo Porte de Versailles via B-Network, the exhibition's official hotel reservation center, and get a preferential rate.

The Paris-Expo Porte de Versailles halls and facilities comply with standards for visitors with reduced mobility (car parks, lifts, toilets)

9 a.m. - 7 p.m. on all 3 days

Hall 7.3

With a Salon du Fromage et des Produits Laitiers badge

• Access through all gates of Paris expo - Porte de Versailles.

Need to buy your ticket on site?

• Only at the entrance of the Salon du Fromage et des Produits Laitiers.

There are parking lots at Porte de Versailles where you can park your vehicle, but we advise you to come by public transport.

A checkroom will be available at the show. Suitcases, carts and shopping carts are strictly forbidden at the show and must be left in the checkroom.

No animals are allowed at the show, with the exception of guide dogs for the blind.

This show is strictly reserved for professionals over the age of 16. You may be asked to show proof of professional status at the entrance to the show.

The show’s official catalogue is free of charge and will be on display for you to pick up at the show entrances.

Yes, you will find plenty of places to eat and drink on site (snack bars, restaurants, etc.).

Yes, the Salon du Fromage et des Produits Laitiers is not free. 

Here are the 2024 rates:

• Preferential internet rate: €15 (until January 3, 2024)
• Normal internet rate: 35 € (from January 4 to February 27, 2024)
• Entrance fee: €50

Please note that badges cannot be exchanged or refunded after purchase.

The visa application letter is available in your personal space, accessible after validation of your badge application.

Find all the exhibitors here: https://www.salon-fromage.com/en/recherche

Find the conference program here: https://www.salon-fromage.com/en/highlights/conferences 

It is updated regularly.

All conferences are free of charge.

If you would like to apply for accreditation for the Salon du Fromage et des Produits Laitiers, the form is available in the Press Area.

Don't hesitate to contact us by e-mail at [email protected]

Contact us at [email protected]